For anyone in performance measurement, it is not a surprise that KPI drive actual behaviour. This is apparently (again, not surprisingly) also the case in academia, as this Times Higher Education article suggests: the REF in the UK measuring academic productivity by citation indices lead to an increase in self-citations. There are two reasons this might be worrying for logisticians – (a) if institutions look at citation databases but logistics journals are not even listed (though this is being worked on), and (b) as it contradicts anything we’ve been preaching about performance measurement for a long time. Not to mention research ethics…
Gyöngyi
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